Hotel The Palm - Playa del Carmen
Discover Mexico's incredible destinations. Luxury resorts in Cancun, boutique hotels in Tulum, all-inclusive packages across Riviera Maya. Book cheap flights to major airports: Mexico City, Puerto Vallarta, Los Cabos. Rent cars for exploring archaeological sites like Chichen Itza, cenotes tours, colonial cities such as San Miguel de Allende and Guanajuato. Beach resorts, family-friendly accommodations, adults-only retreats, eco lodges, traditional haciendas. White sand beaches, snorkeling...
Hotel The Palm
No. of rooms
84
WiFi
Pool
Spa/wellness
facilities
We speak
ES
7.6/10
No. of rooms
84
WiFi
Pool
Spa/wellness
facilities
We speak
ES
7.6/10
Hotel The Palm features a rooftop terrace with a swimming pool, bar and spa. It is located just 4 blocks from Playa del Carmen town centre and a 2-minute walk from the beach.
This hotel offers free WiFi and air-conditioned rooms with modern-style décor, flat-screen cable TV and garden or street views.
"Irene" is a heritage cuisine restaurant with European influence. Open for breakfast, this restaurant serves food with a mixture of flavors which provide the guest with a sensory experience.
The front desk at Hotel The Palm is surrounded by a tropical garden designed resembling the Mayan Jungle.
Hotel The Palm is just 200 metres from the famous Coco Bongo bar and a 15-minute drive from Xcaret Eco Theme Park. Cancun International Airport is 40 minutes’ drive away.
The hotel day starts from hour 15:00 and ends at 11:00.
Please note that this hotel is oriented for adults and children over the age of 14.
Honeymoon special amenities available upon request and proof of marriage. Available once per couple and only with documents of proof of marriage. Please contact the property for more information.
Parking spaces are subject to availability.In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area and guests may experience noise.
Palm Loft. This loft with a self-contained interior features free Wi-Fi, a living room with sofa, flat-screen satellite TV and a balcony with courtyard or street views. ;
Double Room. This room features free Wi-Fi, air conditioning and flat-screen cable TV. ;
Deluxe Room. This quadruple room has air conditioning, minibar and cable TV. The bedrooms are totally independent: King size bed in the master bedroom and 1 sofa bed. The adjoining room can have king-size bed (subject to availability) or twin beds. ;
Suite. This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suites kitchen, which features kitchenware and a microwave, is available for cooking and storing food. Featuring a terrace with garden views, this suite also provides air conditioning and a flat-screen TV with cable channels. The unit offers 1 bed. ;
Standard King Room. This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed. ;
Deluxe Queen Room with Two Queen Beds. The spacious twin room offers air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds. ;
Deluxe Family Room. The spacious family room offers air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 3 beds.
License number: 008-007-004904/2025
First aid kit available
WiFi
Bar
Non-smoking rooms
Sun umbrellas
Staff follow all safety protocols as directed by local authorities
Hot tub/Jacuzzi
Meeting/banquet facilitiesadditional charge
Lift
Pool with view
Outdoor pool (all year)
Outdoor pool
Designated smoking area
Security alarm
All plates, cutlery, glasses and other tableware have been sanitized
Access to health care professionals
Linens, towels and laundry washed in accordance with local authority guidelines
Air conditioning
CCTV in common areas
Tour desk
Garden
Terrace
Snack bar
Screens or physical barriers placed between staff and guests in appropriate areas
Physical distancing rules followed
Cashless payment available
Use of cleaning chemicals that are effective against Coronavirus
Delivered food is securely covered
Free WiFi
Room service
24-hour front desk
24-hour security
Hand sanitizer in guest accommodation and key areas
WiFi available in all areas
Swimming pool
Smoke alarms
Outdoor furniture
Shared stationery such as printed menus, magazines, pens, and paper removed
Guests have the option to cancel any cleaning services for their accommodation during their stay
Invoice provided
Daily housekeeping
Facilities for disabled guests
Sun terrace
Internet services
Fire extinguishers
Physical distancing in dining areas
Beach
Non-smoking throughout
Public Bath
Luggage storage
Sun loungers or beach chairs
Guest accommodation is disinfected between stays
