Na Balam Hotel - Isla Mujeres
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Na Balam Hotel
Isla Mujeres Calle Zazil Ha No. 118 Playa Norte
No. of rooms
16
WiFi
Pool
Parking
Meals
We speak
ES
8.2/10
No. of rooms
16
WiFi
Pool
Parking
Meals
We speak
ES
8.2/10
Surrounded by tropical gardens, on the small island of Isla Mujeres, only minutes from Cancun, this hotel is located on one of the best beaches in the Caribbean.
Na Balam, Mayan for The House of the Jaguar features an outdoor pool and shady palm trees with hammocks. Guests can attend of the hotels yoga classes, then relax with a massage.
Oceanvs Beach Club & Restaurant at Na Balam serves Mayan and vegetarian cuisine. Visitors can also enjoy a drink with a Mexican snack while watching the sunset at the beachfront Palapa Bar.
The hotel day starts from hour 15:00 and ends at 12:00.
Upon check-in photo identification and credit card are required.special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Standard Poolside with Two Double Beds. This room is furnished with 2 double beds. It has pool views and garden views. ;
Poolside Suite. Boasting 1 bedroom, this spacious suite has 1 bathroom with a walk-in shower, a seating area and terraceyou can relax. The air-conditioned suite offers a flat-screen TV with streaming services, a private entrance, a wardrobe, a safe deposit box as well as garden views. The unit offers 3 beds. ;
Two-Bedroom Suite. This spacious suite comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The suites kitchenette, which features a refrigerator and kitchenware, is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV with streaming services, a private entrance, a coffee machine, a seating area as well as garden views. The unit offers 2 beds. ;
Master Suite with Pool View. Featuring a private entrance, this spacious suite also is comprised of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds.
License number: 003-007-001607/2025
Face masks for guests available
Access to health care professionals
24-hour security
Swimming pool
Fruitsadditional charge
Outdoor pool
Guest accommodation is disinfected between stays
Airport shuttle
Outdoor pool (all year)
Street parking
Key access
Outdoor furniture
Wine/champagneadditional charge
Smoke alarms
All plates, cutlery, glasses and other tableware have been sanitized
Airport pick upadditional charge
Swimming pool
Cashless payment available
Shuttle service (additional charge)
Guest accommodation sealed after cleaning
Security alarm
Staff follow all safety protocols as directed by local authorities
Family rooms
Delivered food is securely covered
Non-smoking rooms
Shared stationery such as printed menus, magazines, pens, and paper removed
Divingoffsiteadditional charge
Fire extinguishers
Fishingoffsite
Garden
Hand sanitizer in guest accommodation and key areas
Safety deposit box
Mobile app for room service
Daily housekeeping
Snorkellingoffsiteadditional charge
Air conditioning
CCTV outside property
Bar
WiFi
Non-smoking throughout
Airport shuttle (additional charge)
Linens, towels and laundry washed in accordance with local authority guidelines
Process in place to check health of guests
Airport drop offadditional charge
Free WiFi
First aid kit available
Property is cleaned by professional cleaning companies
Screens or physical barriers placed between staff and guests in appropriate areas
Sun loungers or beach chairs
Internet services
Guests have the option to cancel any cleaning services for their accommodation during their stay
Shuttle service
Physical distancing rules followed
Contactless check-in/check-out
Restaurant
Free parking
Tour desk
Physical distancing in dining areas
Sun umbrellas
Parking
Use of cleaning chemicals that are effective against Coronavirus
Accessible parking
