Na Balam Hotel - Isla Mujeres
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Na Balam Hotel
No. of rooms
16
WiFi
Pool
Parking
Meals
We speak
ES
8.3/10
No. of rooms
16
WiFi
Pool
Parking
Meals
We speak
ES
8.3/10
Surrounded by tropical gardens, on the small island of Isla Mujeres, only minutes from Cancun, this hotel is located on one of the best beaches in the Caribbean.
Na Balam, Mayan for The House of the Jaguar features an outdoor pool and shady palm trees with hammocks. Guests can attend of the hotels yoga classes, then relax with a massage.
Oceanvs Beach Club & Restaurant at Na Balam serves Mayan and vegetarian cuisine. Visitors can also enjoy a drink with a Mexican snack while watching the sunset at the beachfront Palapa Bar.
The hotel day starts from hour 15:00 and ends at 12:00.
Upon check-in photo identification and credit card are required.special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Standard Poolside with Two Double Beds. This room is furnished with 2 double beds. It has pool views and garden views. ;
Poolside Suite. Boasting 1 bedroom, this spacious suite has 1 bathroom with a walk-in shower, a seating area and terraceyou can relax. The air-conditioned suite offers a flat-screen TV, a private entrance, a wardrobe, a safe deposit box as well as garden views. The unit offers 3 beds. ;
Two-Bedroom Suite. This spacious suite comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The suites kitchenette, which features a refrigerator and kitchenware, is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV, a private entrance, a seating area, a wardrobe as well as ancourtyard view. The unit offers 2 beds. ;
Master Suite with Pool View. Featuring a private entrance, this spacious suite also is comprised of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds.
License number: 003-007-001607/2025
Contactless check-in/check-out
Shared stationery such as printed menus, magazines, pens, and paper removed
Airport shuttle (additional charge)
Physical distancing rules followed
Hand sanitizer in guest accommodation and key areas
Tour desk
Daily housekeeping
Sun umbrellas
Security alarm
Smoke alarms
Family rooms
Parking
Guest accommodation sealed after cleaning
Safety deposit box
Outdoor pool
Mobile app for room service
Key access
Linens, towels and laundry washed in accordance with local authority guidelines
Shuttle service
Airport shuttle
Process in place to check health of guests
CCTV outside property
Use of cleaning chemicals that are effective against Coronavirus
Bar
Delivered food is securely covered
Free parking
Airport pick upadditional charge
Internet services
Garden
Screens or physical barriers placed between staff and guests in appropriate areas
Accessible parking
24-hour security
Cashless payment available
Outdoor furniture
Non-smoking rooms
Snorkellingoffsiteadditional charge
Street parking
Airport drop offadditional charge
Fishingoffsite
Air conditioning
Sun loungers or beach chairs
Outdoor pool (all year)
Fire extinguishers
Non-smoking throughout
Wine/champagneadditional charge
Free WiFi
Staff follow all safety protocols as directed by local authorities
Property is cleaned by professional cleaning companies
Face masks for guests available
WiFi
Shuttle service (additional charge)
Divingoffsiteadditional charge
First aid kit available
Swimming pool
Restaurant
Access to health care professionals
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Fruitsadditional charge
Guest accommodation is disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay
