Cristalino Lagoon Front Hotel, Restaurant & Spa - Bacalar
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Cristalino Lagoon Front Hotel, Restaurant & Spa
Bacalar 511 Costera
No. of rooms
19
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES
8.9/10
Children stay
is not possible
No. of rooms
19
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES
8.9/10
is not possible
Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers a concierge service and a tour desk. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.
The hotel will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Cristalino Lagoon Front Hotel, Restaurant & Spa provides some rooms with lake views, and the rooms include a balcony.
Chetumal International Airport is 34 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If your stay is during the holidays we remind that the hotel makes an additional charge to the resort fee of $153 usd for the New Years Gala, it is paid directly to the hotel and is mandatory forguests, it only applies to the night of December 31. This fee includes access to the celebration, special dinner (food only) and special decoration related to the event
Deluxe King Room. The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed. ;
Deluxe Twin Room. The spacious twin room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds. ;
King Room with Lake View. The spacious double room features air conditioning, a private entrance, a terrace with lake views as well as a private bathroom boasting a shower. The unit has 1 bed. ;
Junior Suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
License number: 010-007-005088/2025
Internet services
Staff follow all safety protocols as directed by local authorities
Laundryadditional charge
Spa and wellness centreadditional charge
Massageadditional charge
Sun umbrellas
Ironing serviceadditional charge
Parking
Daily housekeeping
Sun terrace
Non-smoking rooms
First aid kit available
Special diet menus (on request)
WiFi available in all areas
Breakfast in the room
Private parking
Swimming pool
Trouser pressadditional charge
Spa facilities
Physical distancing rules followed
Smoke alarms
Outdoor pool (all year)
Room service
Screens or physical barriers placed between staff and guests in appropriate areas
Use of cleaning chemicals that are effective against Coronavirus
WiFi
Food can be delivered to guest accommodation
Bar
Concierge service
24-hour front desk
Safety deposit box
Outdoor furniture
Accessible parking
Access to health care professionals
Luggage storage
Parking on site
Airport shuttle (additional charge)
Wine/champagneadditional charge
Hand sanitizer in guest accommodation and key areas
Adults only
Contactless check-in/check-out
Saunaadditional charge
Free parking
All plates, cutlery, glasses and other tableware have been sanitized
Airport shuttle
Sun loungers or beach chairs
Snack bar
Infinity pool
Terrace
Invoice provided
Garden
Free WiFi
Outdoor pool
Delivered food is securely covered
Fire extinguishers
Key card access
CCTV outside property
Restaurant
Heated pool
CCTV in common areas
Car hire
Linens, towels and laundry washed in accordance with local authority guidelines
Fax/photocopyingadditional charge
24-hour security
Air conditioning
Cashless payment available
Face masks for guests available
Breakfast takeaway containers
Shuttle service
Guest accommodation is disinfected between stays
Physical distancing in dining areas
Shuttle service (additional charge)
Steam room
Guests have the option to cancel any cleaning services for their accommodation during their stay
Express check-in/check-outadditional charge
Shared stationery such as printed menus, magazines, pens, and paper removed
Tour desk
Meeting/banquet facilitiesadditional charge
Non-smoking throughout
